The advent of “always on” speech processing has raised concerns about organizations spying on us from the cloud.
In this Money/CNN article, Samsung is quoted as saying, “Samsung does not retain voice data or sell it to third parties.” But, does this also mean that your voice data isn’t being saved at all? Not necessarily. In a separate article, the speech recognition system in Samsung’s TVs is shown to be an always-learning cloud-based system solution from Nuance. I would guess that there is voice data being saved, and that Nuance is doing it.
This doesn’t mean Nuance is doing anything evil; this is just the way that machine learning works. There has been this big movement towards “deep” learning, and what “deep” really means is more sophisticated learning algorithms that require more data to work. In the case of speech recognition, the data needed is speech data, or speech features data that can be used to train and adapt the deep nets.
But just because there is a necessary use for capturing voice data and invading privacy, doesn’t mean that companies should do it. This isn’t just a cloud-based voice recognition software issue; it’s an issue with everyone doing cloud based deep learning. We all know that Google’s goal in life is to collect data on everything so Google can better assist you in spending money on the right things. We in fact sign away our privacy to get these free services!
I admit guilt too. When Sensory first achieved usable results for always-on voice triggers, the basis of our TrulyHandsfree technology, I applied for a patent on a “background recognition system” that listens to what you are talking about in private and puts together different things spoken at different times to figure out what you want…. without you directly asking for it.
Can speech recognition be done without having to send all this private data to the cloud? Sure it can! There’s two parts in today’s recognition systems: 1) The wake up phrase; 2) The cloud based deep net recognizer – AND NOW THEY CAN BOTH BE DONE ON DEVICE!
Sensory pioneered the low-power wake up phrase on device (item 1), now we have a big team working on making an EMBEDDED deep learning speech recognition system so that no personal data needs to be sent to the cloud. We call this approach TrulyNatural, and it’s going to hit the market very soon! We have benchmarked TrulyNatural against state-of-the-art cloud-based deep learning systems and have matched and in some cases bested the performance!